How long does a roof replacement take?
Most residential roof replacements in San Antonio are completed in one to two days. The timeline depends on the size of your home, the roofing material selected, weather conditions, and whether any decking needs to be replaced. We'll give you an accurate timeline in your written estimate — and we stick to it. Larger commercial projects may take longer, and we'll provide a detailed schedule before work begins.
Does homeowners insurance cover roof replacement?
It depends on the cause of damage. Most standard homeowner insurance policies cover roof damage caused by sudden, unforeseen events — like hail storms, high winds, or falling trees. They typically do not cover normal wear and tear or age-related deterioration. If a storm recently moved through the San Antonio area, it's always worth requesting a free inspection from us — we can assess whether you have a claimable damage event before you contact your insurer.
How do I know if my roof needs repair or full replacement?
The honest answer: get a professional inspection. In general, repairs make more sense when the damage is isolated to a small section, the roof is under 15 years old, and the surrounding materials are in sound condition. Full replacement is typically the better investment when the roof is 20+ years old, damage affects more than 25–30% of the surface, or repair costs are approaching 50% of replacement cost. We'll give you an honest recommendation based on what we actually find — not what generates the most revenue for us.
What roofing materials do you recommend for San Antonio's climate?
San Antonio's climate — intense heat, strong UV exposure, occasional freeze events, and severe hailstorms — demands materials with high impact resistance and strong UV stability. We most frequently recommend Class 4 impact-resistant architectural shingles for the best combination of performance and value. Metal roofing (standing seam or corrugated) is an excellent long-term investment with superior hail resistance. For flat roofs, TPO is our go-to for energy efficiency and durability in the Texas heat.
How long does a new roof last in San Antonio?
Lifespan varies by material. Standard 3-tab asphalt shingles typically last 15–20 years in Texas conditions. Architectural (dimensional) shingles last 25–30 years with proper ventilation and maintenance. Metal roofing can last 40–70 years. Tile roofing often lasts 50+ years. Proper attic ventilation is critical in San Antonio — without it, attic heat significantly shortens shingle lifespan. We assess ventilation as part of every inspection.
Do you offer warranties on your work?
Yes — every installation and repair comes with a written workmanship warranty from Crowne Roofing, separate from the manufacturer's material warranty. Our manufacturer-certified installer status allows us to offer enhanced manufacturer warranty programs on qualifying products — including some with lifetime coverage. We explain every warranty document before work begins so you know exactly what's covered and for how long.
Will you help me file an insurance claim?
Absolutely. Storm damage insurance claims are a significant part of our work. We document all damage with photos and written reports, help you file your claim with accurate information, and meet with your insurance adjuster on-site to advocate for a fair settlement. We have helped hundreds of San Antonio homeowners successfully navigate the claims process — and in most cases, the insurance proceeds cover the full cost of the roof replacement.
How soon can you start after I call?
We typically schedule free inspections within 1–3 business days of your call. Emergency tarping and temporary repairs can often be arranged same-day or next-day for active leaks or storm damage. Once you approve an estimate, project scheduling varies by season and workload — during peak storm season (spring and fall) timelines may extend slightly, but we're always transparent about our schedule and won't leave you waiting without communication.
Do you offer financing?
Yes, we offer financing options to qualified homeowners who need to spread the cost of a roof replacement or major repair. Financing can make a quality roof accessible even when the full cost isn't immediately available out of pocket. Ask us about current financing programs when you request your estimate — we'll walk you through the options and terms clearly so you can make the best decision for your budget.
What areas do you serve?
We serve San Antonio and the greater Bexar County area, including Boerne, New Braunfels, Schertz, Converse, Live Oak, Helotes, Leon Valley, Alamo Heights, Stone Oak, and surrounding South Texas communities. If you're unsure whether we cover your area, give us a call — we're happy to confirm or recommend an alternative if you're outside our service zone.
Can you match my existing shingle color?
In most cases, yes. When repairing a section of your existing roof, we work hard to match the shingle color, profile, and manufacturer as closely as possible. However, existing shingles naturally weather and fade over time, so a perfect visual match on older roofs can be challenging. When you're replacing only part of a roof, we'll show you samples and discuss realistic expectations upfront so there are no surprises.
What should I do if I have an active roof leak right now?
First, protect your interior: place buckets or towels under the drip and move valuables away from the affected area. Document the leak with photos for insurance purposes. Then call us at (210) 413-1180 — we offer emergency response and can often dispatch a crew for temporary tarping same-day to prevent further interior damage. Do not attempt to access or walk on the roof yourself, especially during or after a storm. Let our professionals handle it safely.